Strive Notes

It’s no secret that the banking industry has had more lows than highs over the past few months.

Barely a day goes by without some mention in the business news media of Northern Rock, the US sub-prime crisis or the pressure on prime rates.

All this bad news is bound to trickle down into every aspect of retail bank operations — and the IT departments are not immune.

A study released last week showed that although customers want better communication, retail banks are being held back by legacy systems and processes that simply can’t do the job.

Click here to read the rest of this Isle of Man Examiner Tech Talk column.

Filed under: public relations